Terms & Conditions

Last updated: October 2025

1. Service Agreement

These Terms & Conditions ("Agreement") constitute a binding agreement between Pixel Burst LLC ("Agency") and the Client. By engaging Pixel Burst LLC for digital services including web design, development, CRM implementation, SaaS setup, and marketing solutions, you agree to be bound by these terms. This Agreement governs all services provided unless a separate written contract is executed.

2. Scope of Services

The scope of services shall be as defined in the project proposal or statement of work provided by Pixel Burst LLC. Services include but are not limited to:

  • E-commerce Website Design and Development
  • CRM Development and Integration
  • SaaS Program Setup and Configuration
  • Payment Gateway Integration
  • Marketing Portfolio Development
  • Backend Development and API Integration
  • Web Design and User Experience Optimization
  • Landing Page Design and Conversion Optimization

Any services not explicitly listed in the project proposal are considered out of scope and may incur additional fees.

3. Payment Terms

Payment terms are as follows:

  • 50% deposit required upon project initiation
  • Remaining balance due upon project completion
  • Monthly retainer services are billed on the first of each month
  • Late payments may result in project suspension and additional fees
  • All prices are in USD unless otherwise specified

Invoices are due within 30 days of receipt. A 1.5% monthly interest charge applies to overdue accounts.

4. Intellectual Property Rights

Upon full payment, Pixel Burst LLC grants the Client a non-exclusive license to use deliverables for their business purposes. Pixel Burst LLC retains ownership of:

  • Pre-existing tools, frameworks, and methodologies
  • Custom code libraries and components developed for reuse
  • Design templates and systems
  • Concepts and ideas presented during the project

The Client may not resell, redistribute, or license deliverables to third parties without written consent from Pixel Burst LLC.

5. Revisions and Change Requests

The project proposal includes a specified number of revision rounds. Additional revisions beyond the included rounds will be billed at Pixel Burst LLC's standard hourly rate ($150/hour). Change requests that expand the project scope require a written amendment and may impact the project timeline and budget.

6. Confidentiality

Both parties agree to maintain confidentiality regarding proprietary information, business strategies, and sensitive data shared during the engagement. Pixel Burst LLC may use completed projects as portfolio examples unless the Client requests otherwise in writing. Client data will be protected according to industry standards and applicable data protection regulations.

7. Limitation of Liability

Pixel Burst LLC provides services on an "as-is" basis. While we strive for excellence, Pixel Burst LLC does not warrant that:

  • Services will be error-free or uninterrupted
  • Results will meet specific business objectives or revenue targets
  • Third-party integrations will function without issues

In no event shall Pixel Burst LLC's liability exceed the total amount paid by the Client for the project. Pixel Burst LLC is not liable for indirect, incidental, or consequential damages.

8. Project Timeline and Delays

Project timelines are estimates and subject to change based on Client feedback, scope changes, or delays in receiving required information. Pixel Burst LLC is not responsible for delays caused by Client inaction, late feedback, or third-party service failures. Extensions beyond the agreed timeline may incur additional fees.

9. Termination

Either party may terminate the engagement with 14 days written notice. Upon termination:

  • Client remains responsible for all work completed to date
  • Incomplete deliverables will be invoiced at the hourly rate
  • Pixel Burst LLC will provide reasonable assistance in transitioning to another provider

10. Dispute Resolution

Any disputes arising from this Agreement shall first be addressed through good-faith negotiation. If unresolved within 30 days, disputes shall be resolved through binding arbitration in accordance with applicable laws. Both parties waive the right to pursue litigation.

11. Modifications to Terms

Pixel Burst LLC reserves the right to modify these terms with 30 days notice. Continued use of services constitutes acceptance of modified terms. Existing projects will be governed by the terms in effect at project initiation.

12. Governing Law

This Agreement is governed by and construed in accordance with applicable federal and state laws. Both parties irrevocably submit to the exclusive jurisdiction of the courts in the jurisdiction where Pixel Burst LLC operates.

13. Contact Information

For questions regarding these Terms & Conditions or to discuss your project needs, please visit our website at pixelburst.com